The world eluded me …

भागती फिरती थी दुनिया जब तलब करते थे हम

जब से नफरत हो गयी ये बेक़रार आने को है              

I chased the world and it eluded me

I renounced and it’s after me now

Connecting the dots of my life sometimes I have come across situations where the above quote ( my grandpa’s legacy) has helped me explain things to myself.I don’t know if it has something to do with Murphy’s law but once you decide that I don’t care the world around you starts realigning itself to lure you in.When you have risen above a subject it represents itself in a more interesting manner, the scene unfolds and transforms itself into something exciting,people who were strangers give you a warmer smile and your bank accounts starts to swell when you have opted for a simple life.

I appear therefore I am says Maya

I am blinded and I can’t see says me.

In the perpetual fight between the illusion of Maya and the reality of existence Maya wins invariably.I have wondered why ?Perhaps because we are limited by our senses which filter the information before passing it on to the intellect which is in turn burdened by years of conditioning habituated to respond in the same old way.

To get the right picture I will have to step out of the frame.Train my senses for a more direct perception so it feeds the intellect with data that is not colored or blurred by sensory malfunction.As this happens the awareness levels will go up and I will be able to sift between right and wrong not necessarily in a worldly way but in more spiritual sense.

Its a long journey but I have taken the first steps.I am experimenting with the above idea and the more it proves to be correct the stronger is my conviction to change myself and not the world around me.

Advertisements

My blog is 1 year old

I celebrated my blogs anniversary on the 30th November 09 but kept awfully busy the next 15-20 days so could not get time to even celebrate this glorious moment.

Through the year I have got a lot of encouragement not only from fellow bloggers but also from the public at large – folks who do not know me and still care to read my writing and comment on it from across the world.Cheers !

Actually the people I know including some who claim to  be quite close have been a big disappointment but it doesn’t matter.

Few numbers just for the heck of it  :

1. Total number of hits – 33349

2.Visitors from across the globe as per clustermaps

3.Google page rank of 2 ( not too impressive but not too bad either for a personal blog)

4.Alexa rating of 3.5

5. 47th rank among all blogs posted by Indiblogger a forum for Indian blogs

6.I have a total of 210 posts in 6 categories and 416 comments

7.Last but not the least the value of my blog is $ 1175.00 , so I can sell it for Rs 50000 to anyone of you ( if you want that is)

Well what do I say ? its a great feeling – something I created ,something my very own ,something very personal has taken a form that not only acts as a sounding board but is also a true and original friend.

Today I promise my blog that I will come back to it at least once a week and post something.I have stopped looking at the stats anyways so it is easier now.

Rumi Quotes on Love …

The minute I heard my first love story I started looking for you, not knowing how blind that was. Lovers don’t finally meet somewhere. They’re in each other all along.

Your task is not to seek for love, but merely to seek and find all the barriers within yourself that you have built against it.

This is love: to fly toward a secret sky, to cause a hundred veils to fall each moment. First to let go of life. Finally, to take a step without feet

Out beyond ideas of wrongdoing and rightdoing, there is a field. I will meet you there.

Only from the heart Can you touch the sky.Let the beauty of what you love be what you do

We come spinning out of nothingness, scattering stars like dust

In your light I learn how to love.
In your beauty, how to make poems.
You dance inside my chest,
where no one sees you.

Lessons from Mumbai Dabbawalas

The story of Mumbai dabbawalas who deliver home cooked lunch to 2 lakh customers everyday on time every time has been an inspiring one and is much hyped since the management gurus discovered that there is more sense in their simple ways than there is in all management book combined.

In the last 5 years everyone from Prince Charles to Richard Branson to CK Prahalad have flocked their workspace ( streets of Mumbai) and every organization worth its salt has piled them with certificates on managing quality,supply chain,cost,change etc etc .They have been named as SIX SIGMA organization with 1 error per 16 million transactions.They have lectured at every management school from the IIM’s in India to Stanford and Harvard in the US.The list is endless..

The big deal is that all this has happened without a single computer in place ( assuming human brains are not computers) and more than 85 % of workforce (shareholders) being illiterate.

Without going into the temptation of demeaning the so called MBA’s I will straightway go to the lessons I learnt when I went to hear them out at the ISB last weekend.There are some key takeaways so more than what you read just sit back, absorb what is being said and then try to implement at your workplace.

1.Keep operational costs low – these are cost of doing business and eat profit

2.Do not invest unless it gives you assured returns and you will almost certainly loose out if you don’t

3.Customer is not the Raja but the Maharaja – Prince Charles was asked to met the dabbawalas at churchgate station so that the deliveries for the day are not affected

4.Complexity opposes compliance – workers shun tedious systems and processes and they do no good except bring down productivity and frustrate everyone around.Simplify as much as possible and create processes only when you can’t do without them.

5.Deviation from your core competency can reduce focus and affect current sales and profits negatively.Don’t jump around to the first idea to diversify just because the consultant tells you so.Use your own brain.

6.Technology is to support business and business is not there to support technology.Computers are for helping people and people are not there to help computers.Don’t put the cart before the horse !

7.Keep your organization as flat as possible.Hierarchies boost egos not your business.Let your people take their own decisions as far as possible.The guy who does the job knows best and one does not need to take approvals for going to the loo.That was OK in kindergarten – grow up please !!

8.Promote cooperation inside to take on competition from outside.If your employees keep working on thwarting internal competition they will be weak to take on external challenges.Do not have people within the organisation to compete amongst themselves.

Let the leaders emerge rather than get nominated.

9.Build extra cushion for exigencies and emergencies.The computers may konk off,people can fall sick,debtors can default and suppliers may delay.But it has to be business as usual for your customers. You can bounce back quickly if you are not on a rigid surface.

A word of caution though – the spring in your sofa keeps you comfortable but if its too cushy   you can start to spoil your spine.

10.Commitment matters – qualification doesn’t.It should matter what you can do rather than what you have done.

Your most talented and educated people are no good if they keep networking for pastures greener and use company infrastructure for scouting higher paying jobs.Put a question about what you gained during your MBA to any of the Ivy league institutes in India or abroad and they will say ” networking”.There could be nothing more silly and out of place than this.An unfortunate fact is that more than 50 % of fresh MBA’s switch  at at least 3-5  jobs in the first 5 years until they find a comfortable place to park their fat ass.

One committed employee can do more for the organisation than 50 educated ones who are looking for options outside.A committed worker will not be afraid to ask for a raise when he feels its due to him while a non committed individual will change jobs at the slightest pretext.I have come across folks who have changed jobs for a 5 day week !

11.Educate employees about the importance of what they do.Once they know they will make sure that errors are minimized and even in the absence  of a code of conduct they will strive to deliver better results for their customers – internal or external.

12.Use existing infrastructure – its free ! Look around your self and you may find stuff that you can use rather than buy or build on your own.If you can use Indian postal services at 2 % higher cost to reach out why create a logistics company of your own.When there is milk from the dairy farm why buy a buffalo ?

13.Abandon bad customers – hard to admit but a reality of life.If you have bunch of bad customers who bring down your efficiency,de motivate your people and cost you a bomb to serve you should not waste time in taking the “call”.Dump bad customers before the good ones dump you.

Good money can’t be chasing bad money as simple as that.

14.Promote self discipline rather than discipline and don’t be shy when it comes to penalizing wayward behavior. Bad behavior gets imbibed faster – remember no one taught you smoking but you picked it up just by looking at your friends.Each one of us knows what is the right thing to do and people cannot be allowed to make examples in bad conduct at the cost of organization.

Rules are meant to be broken – surely not in this company.

15. Multi tasking is another name for screwing up a lot of stuff all at one time.Cross fertilization is management bull shit peddled by managers to stay away from taking responsibility of a single task and its outcomes.

Unless proven to be ready for the next level an employee must demonstrate potential rather than flash his fancy degrees.Your customers don’t give two hoots about who delivered the Pizza as long as it was on time.

16.Human beings are emotional and that is what differentiates them from animals.What a hundred HR workshops can’t do can be achieved by a simple lunch together everyday. Money can’t buy love but it certainly can buy lunch once in a while when you want to celebrate the group’s success.

If one man in a team can stand up  for the other with a belief that when it comes to my partner even he would do the same, you know that you are ready to take on the world.

17.High salaries can attract mercenaries and pigs but not dedicated,inspired and motivated people.Narayan Murthy of Infosys was once asked that how he retained talented people during initial phases of the company and he said

” Everyone was giving them a job, I was sharing my dream with them”

Money takes care our bodies but it is our mind which moves the body.The choice is clear – a pat on the back at the right time and at the right place can do more to motivate and inspire than a wad of notes in the pocket which no one knows about.

18.The humble improve.Humility has to be promoted as religion in your organization.Fullness is an enemy of growth and one who thinks he knows all perhaps does not know that there so much more.

If you rest on your laurels you are probably wearing them at the wrong place.We all know the hare and the tortoise story  but a twist in the tale is that now the hare gets stamped by the bull from the stock market while he is asleep.

In the Jungles of Africa it does not matter if you are a Gazelle or a lion what matters is that when the sun comes up you must start running – If you are lion to catch the gazelle and if you are a Gazelle to outrun the lion.

creativity and commerce

Sometimes I am not sure if I am a creative business person or a business person with creativity.The question bothers me most when I am in the thick of a commercial activity and my creative brain just ceases to be alive.No matter how hard I try I am unable to bring up anything that is even worth typing let alone putting it up on the blog.At other times when I am more relaxed or one with nature it just flows.I have even woken up with a poetry in mind !

So the question – what is better ? to make more money and loose sleep and creative intelligence or to be satisfied with what you have and keep getting inspired from life.

Both conditions make me happy.Business is like a poem to me.There is most certainly an element of creativity and when I couple this with action it yields tangible results that will change other people’s lives including mine,physically.

But when I just sit back and write I feel complete and at peace with myself.There is no more an urge to get up and do something in the material sense.Mind becomes most important and all that happens remains in a non physical state.There is nothing that you can touch but a lot that you can feel.The only possession is there is your thoughts.It is an inspired ,charged state where everything has meaning and makes sense.

Will close before the ramblings take a life of their own but really that is the confused state I am in.

Need to sort it out or may be just let it be…enjoy the turbulence.

Whats the point in living if you already figured it all out.Right ??